Shipping Policy

Last updated: September 20, 2026

Physical orders

Torque Toon offers free standard shipping worldwide on physical products.

Express shipping is available for $10 USD where that option is offered at checkout.

Custom order process

Our physical products are made to order. After checkout, you upload your vehicle photos and customization details. We prepare your artwork, send a proof for review, and begin physical production after you approve the design.

Because every order is customized, production and delivery timing can vary. Any delivery estimate shown by a carrier or at checkout should be treated as an estimate rather than a guaranteed arrival date unless we explicitly state otherwise.

Digital products

Digital products do not require shipping and are delivered electronically.

Lost shipments

If a physical shipment is confirmed lost in transit, we will remake and resend the affected item at no additional charge.

Damaged or incorrect items

If your order arrives damaged or was produced incorrectly due to our error, we will remake and resend the affected item at no additional charge.

Please email hokwan1117@gmail.com with your order number and, where applicable, photos of the issue.

Shipping address

Please check your shipping address carefully before completing checkout. If you notice an address mistake, contact us as soon as possible with your order number.

Contact

For shipping questions, contact hokwan1117@gmail.com.